Dies not seem to be heating properly. Going to contact Company

I've been using the mask for about a week and am noticing an improvement. It is so much more convenient than wet compresses, and easy to use with the control that sets time and temperature. I appreciate that the instructions also contain a reminder about follow-up eye hygiene after every session.

I ordered a mask on August 28. It shipped almost a week later (after I called today to ask about ship status) and won’t arrive for another week - that’s 2 weeks since I ordered.

Website leads you to believe they are in Los Angeles from their address and phone number. The mask shipped from Brooklyn.

This mask better be good for $100. Many times more money than any others. If it’s not significantly better than the cheaper ones I will return it. I’ve tried them all.

They are not starting off with a good impression. Of course I was charged right away when I ordered. Kinda feels like a scam. We will see.

I had an older version of the eye mask for several years that I got from Sharper Image (I believe). I had somewhat dry eyes but lashes that kept getting shorter and thinner. I had read that clogged oil glands on the lids could cause this and decided to give the heated eye mask a try. I absolutely love the heat and could take a nap while it's on! It has helped my lashes recover, and also helps with my itchy eyes (either from dryness or allergies). The newer controller is nicer as well, with a wider range of temperatures. Well done; I'm sold on this gadget.

Dry tired eyes at night, followed by 10 minutes of dry eye relief from the electric heated mask and wake up with refreshed eyes ready for the day.