Terms of Service

OVERVIEW

This website is operated by Dry Eye Mask. Throughout the site, the terms “we,” “us,” and “our” refer to Dry Eye Mask. Dry Eye Mask offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store will also be subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in using the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of any of these Terms will result in an immediate termination of your Services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. The material is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting more accurate, complete, or timely sources. Any reliance is at your own risk.

This site may contain historical information. Historical information is not current and is provided for your reference only. We reserve the right to modify contents at any time, but have no obligation to update any information. You agree it is your responsibility to monitor changes to our site.


SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

We shall not be liable to you or any third-party for any modification, price change, suspension, or discontinuance.


SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your monitor's display will be accurate.

We reserve the right to limit sales to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit quantities of any products or services offered. All descriptions and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any offer made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors will be corrected.


SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place. We may, at our discretion, limit or cancel quantities purchased per person, household, or order. These restrictions may include orders placed under the same customer account, credit card, or using the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you via the email and/or billing address/phone number provided.

You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your account and other information so we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.


SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties or conditions. We shall have no liability arising from your use of optional tools.

Any use by you is entirely at your own risk and discretion, and you should ensure you are familiar with and approve of the terms on which tools are provided.

We may also offer new services and/or features through the website in the future, which shall also be subject to these Terms.


SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services may include materials from third parties.

Third-party links may direct you to third-party websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and have no liability for any third-party materials or websites.

Please review third-party policies before engaging in any transaction. Complaints or questions regarding third-party products should be directed to the third-party.


SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send submissions or creative ideas, you agree that we may, at any time, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you forward to us. We have no obligation to maintain comments in confidence, pay compensation, or respond.

We may, but have no obligation to, monitor, edit, or remove content we determine to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable or violating any party’s intellectual property or these Terms.

You agree your comments will not violate any right of any third-party. You further agree they will not contain unlawful, abusive, or obscene material, or any malware. You may not use a false email address or pretend to be someone else.

You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.


SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information containing typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

We have no obligation to update or clarify information except as required by law. No specified update or refresh date should be taken to indicate all information has been modified.


SECTION 12 – PROHIBITED USES

You are prohibited from using the site or content for any unlawful purpose, to solicit unlawful acts, to violate regulations or laws, infringe on intellectual property, harass or discriminate, submit false information, upload malware, collect personal information, spam, or interfere with security features.

We reserve the right to terminate your use of the Service for violating any prohibited uses.


SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee your use of the Service will be uninterrupted, timely, secure, or error-free. You agree your use is at your sole risk. The Service and products are provided “as is” and “as available.”

In no case shall Dry Eye Mask, our affiliates, or our suppliers be liable for any injury, loss, or damages of any kind arising from your use of the Service or products.


SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Dry Eye Mask, our affiliates, partners, and employees from any claim or demand arising out of your breach of these Terms.


SECTION 15 – SEVERABILITY

If any provision is deemed unlawful or unenforceable, it shall be severed, and the remainder will remain in effect.


SECTION 16 – TERMINATION

These Terms remain effective unless terminated by you or us. You may terminate by notifying us or ceasing to use the site.


SECTION 17 – ENTIRE AGREEMENT

These Terms and any posted policies constitute the entire agreement between you and us.


SECTION 18 – GOVERNING LAW

These Terms shall be governed by the laws of the United States.


SECTION 19 – CHANGES TO TERMS

We reserve the right to update or change these Terms at any time. Your continued use constitutes acceptance.


SECTION 20 – CONTACT INFORMATION

Questions about the Terms should be sent to help@eyemask.com.